At THE PET MOM, we strive to deliver quality products. Returns or replacements are accepted only under the following conditions:

• The product received is damaged, defective, or incorrect
• The issue is reported within 48 hours of delivery
• The product is unused and in original packaging

To request a return or replacement, please contact us with order details and supporting images. Once approved, a replacement or refund will be processed as per our policy.

Note:
Products once opened, used, or damaged due to misuse are not eligible for return or refund.